FAQs
Welcome to the FurnitureDemon.co.uk FAQs page, where we address common questions about our UK-based online store specialising in cleaning products designed to make your world shine.
Do you offer free shipping?
Yes, we offer free shipping to all addresses within the UK
What payment methods do you accept?
We accept payments via credit/debit cards (Visa, Mastercard, American Express) and PayPal.
How can I contact customer service?
You can reach our customer service team at info@furnituredemon.co.uk. We aim to respond to all inquiries within 24 hours.
What is your return policy?
We offer a hassle-free returns policy. If you are not satisfied with your purchase, please contact us within 28 days of receipt for a full refund or exchange.
Are your products environmentally friendly?
We strive to offer a range of environmentally friendly cleaning products. Look for products marked as eco-friendly or biodegradable in our store.
Can I track my order?
Yes, once your order is dispatched, you will receive a tracking number via email to monitor the status of your delivery.
Do you offer bulk discounts?
Yes, we offer discounts for bulk orders. Please contact our customer service team for more information.
Are your cleaning products safe for use around pets and children?
Many of our products are designed to be safe for use around pets and children. However, we recommend reading the product labels and instructions carefully before use.
Do you offer international shipping?
Currently, we only offer shipping within the UK.
How long will it take to receive my order?
Orders are typically dispatched within 1-2 business days. Delivery times may vary depending on your location, but most orders are delivered within 3-5 business days.
Do you offer discounts for repeat customers?
Yes, we occasionally offer discounts and promotions for our loyal customers. Make sure to sign up for our newsletter to stay updated on our latest offers.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact our customer service team immediately with photos of the damage. We will arrange for a replacement or refund as soon as possible.